Pandora framework: Simulating personalized customer expressions in psychological therapy
The Pandora framework generates more realistic and individualized customer expressions by modeling the evolution of psychological and relational states, reducing AI-like responses. In an evaluation of 115 cases, Pandora outperformed five baseline systems in expression similarity and disclosure consistency scores, with only 7.2% of 45 disclosures rated as AI-like expressions, significantly lower than the baseline systems' 43.3--67.2%.









