Microsoft 365 service global outage

Major outage affecting core cloud services of Microsoft 365, impacting Outlook, Exchange Online, Microsoft Teams, OneDrive, SharePoint, and Microsoft 365 Copilot, with users in multiple global regions unable to access the services normally. Microsoft initially stated it was investigating issues with users in the Americas accessing Exchange Online email via various connections. The company later expanded the scope of the impact, confirming that users in any region could be affected. Charles Ramarao, executive vice president at Microsoft, publicly apologized for the outage of services like Outlook and Exchange Online, stating the team is working hard to resolve the issue and will continue to update the latest status. The outage initially affected Teams, then spread to Exchange Online and Outlook, as well as some features in SharePoint Online and Microsoft 365 Copilot that rely on Exchange. Microsoft is working to restore access to some office software, saying users may still be unable to connect to email and chat services. Microsoft stated that its flagship software services have fully recovered, and the outage previously caused work disruptions for government agencies, traders, and businesses in many parts of the world.

AI-written from the reports · Updated 7 hours ago

1. 13 Nov, 15:40 · 1 reports
   Microsoft fixes system issues
   36Kr · AI：Microsoft fixes Outlook and Copilot system faults, affecting global users.
2. 13 Nov, 08:29 · 1 reports
   Microsoft fixes Outlook and Copilot issues
   36Kr · AI：Microsoft is still fixing Outlook and Copilot systems, technical failures have occurred for several hours
3. 13 Nov, 07:09 · 2 reports
   Microsoft 365 core services experience global large-scale outage
   ITHome · AI：Microsoft executive Charles Ramanao responded to the outage of services like Outlook: 'Deeply sorry, we are working hard to fix it.'