Microsoft executive Charles Ramanao responded to the outage of services like Outlook: 'Deeply sorry, we are working hard to fix it.'

Microsoft Executive Vice President Charles Ramonapolo publicly apologizes for service outages including Outlook, Exchange Online, etc., stating the team is working hard to solve the problem and will continue to report the latest status. The outage initially affected Teams, then spread to Exchange Online and Outlook, as well as some features in SharePoint Online, Microsoft 365 Copilot, and other services that rely on Exchange.