AI's Impact on Young Workers

1. 19:03
   ITHome · AI

   RBA research: AI will first impact young workers, especially in software and customer service jobs

   RBA research shows that the impact of AI on Australia's overall job market is limited, but after ChatGPT was launched at the end of 2022, the number of job postings in AI-impacted fields such as software and customer service has decreased. The employment rate of young workers aged 15 to 24 is lower than that of older workers. Multiple studies have confirmed similar trends, with a 13% reduction in the number of workers aged 22 to 25 in AI-impacted jobs and a nearly 20% decrease in young software developers.

2. 18:45
   The Decoder

   The Reserve Bank of Australia has found that AI is first impacting young workers, particularly in the software and customer service sectors.

   The Reserve Bank of Australia analysis shows that after the launch of ChatGPT, the employment rate for young job seekers in high AI exposure occupations such as software development has decreased. The employment situation for 15-24 year olds and recent graduates is weaker than for older workers. Since the end of 2022, the sharpest decline in job recruitment has occurred in high exposure groups, but the direct causal relationship with AI has not been confirmed. Other research, such as Stanford (August 2025) and Anthropic (March 2026) data, is similar, with the employment rates for young software developers decreasing by 13% and approximately 14%, respectively, while experienced workers have remained stable or increased.

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