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Claude authentication issue resolved

3 reports2 outletsyesterdayUpdate

The story so far

AI overview

Anthropic investigated authentication issues encountered by users on Claude.ai and Claude Code, and deployed a fix to resolve the issue, currently monitoring system recovery. Anthropic released a statement saying that the Microsoft 365 service outage caused some Claude services to fail, including abnormal error rates and authentication problems on claude.ai, Claude Code, and platform.claude.com. Anthropic is investigating the issues with upstream service providers, and Claude for Outlook is also affected, unable to perform email and calendar operations.

AI-written from the reports · Updated yesterday

Developments

2 developments

  1. 13 Nov, 19:52 · 1 reports
    Deploy a fix to resolve Claude authentication issues
    36Kr · AI:Anthropic Has Deployed a Solution to Address Claude Authentication Issues
  2. 13 Nov, 18:31 · 2 reports
    Claude is experiencing a high number of error reports.
    ITHome · AI:Claude experiences a large number of errors, Anthropic officially announces an investigation

Coverage timeline

Follow the coverage to see every side of the story.

13 Nov
  1. ITHome · AI
    Anthropic issues Claude outage notice: Microsoft service disruption affects some services

    Anthropic released a Claude outage notice stating that the Microsoft 365 service disruption caused some Claude service failures, including unusually high error rates and authentication issues on claude.ai, Claude Code, and platform.claude.com. Anthropic is investigating the problems with upstream service providers, and Claude for Outlook is also affected, unable to perform email and calendar operations.

  2. 36Kr · AI
    Anthropic Has Deployed a Solution to Address Claude Authentication Issues

    Anthropic has deployed a fix to address the authentication issues users encountered when logging into claude.ai and Claude Code, and is currently monitoring the system recovery.

  3. ITHome · AI
    Claude experiences a large number of errors, Anthropic officially announces an investigation

    A large number of errors have appeared on Claude.ai, Claude Code, and platform.claude.com. Anthropic has officially announced that they are investigating the issues users are encountering during authentication, and this incident has affected multiple Claude products.

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