Claude authentication issue resolved
The story so far
Anthropic investigated authentication issues encountered by users on Claude.ai and Claude Code, and deployed a fix to resolve the issue, currently monitoring system recovery. Anthropic released a statement saying that the Microsoft 365 service outage caused some Claude services to fail, including abnormal error rates and authentication problems on claude.ai, Claude Code, and platform.claude.com. Anthropic is investigating the issues with upstream service providers, and Claude for Outlook is also affected, unable to perform email and calendar operations.
AI-written from the reports · Updated yesterday
Developments
2 developments
- 13 Nov, 19:52 · 1 reportsDeploy a fix to resolve Claude authentication issues36Kr · AI:Anthropic Has Deployed a Solution to Address Claude Authentication Issues
- 13 Nov, 18:31 · 2 reportsClaude is experiencing a high number of error reports.ITHome · AI:Claude experiences a large number of errors, Anthropic officially announces an investigation
Coverage timeline
Follow the coverage to see every side of the story.
- ITHome · AIAnthropic issues Claude outage notice: Microsoft service disruption affects some services
Anthropic released a Claude outage notice stating that the Microsoft 365 service disruption caused some Claude service failures, including unusually high error rates and authentication issues on claude.ai, Claude Code, and platform.claude.com. Anthropic is investigating the problems with upstream service providers, and Claude for Outlook is also affected, unable to perform email and calendar operations.
- 36Kr · AIAnthropic Has Deployed a Solution to Address Claude Authentication Issues
Anthropic has deployed a fix to address the authentication issues users encountered when logging into claude.ai and Claude Code, and is currently monitoring the system recovery.
- ITHome · AIClaude experiences a large number of errors, Anthropic officially announces an investigation
A large number of errors have appeared on Claude.ai, Claude Code, and platform.claude.com. Anthropic has officially announced that they are investigating the issues users are encountering during authentication, and this incident has affected multiple Claude products.
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