AI-powered ride-hailing and food delivery agents are facing a cool reception.
The story so far
Uber and DoorDash executives said that orders placed through AI agents like Meta Muse and Instinct amounted to only hundreds, far below the millions of regular orders placed daily. Uber completed 320 million orders in the last week of October, of which about 500 were Uber Eats orders processed by AI agents and only 4 were ride-hailing orders. Although consumers are interested in AI agents placing goods or tracking prices on their behalf, order errors and payment security concerns limit actual use.
AI-written from the reports · Updated 3 days ago
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- ITHome · AIUber DoorDash executive says AI agents for ride-hailing and food ordering have only hundreds of orders
Uber and DoorDash executives disclosed that orders placed through AI agents like Meta Muse and Instinct amounted to only hundreds, far below the millions of regular orders placed daily. Uber completed 320 million orders in the last week of October, of which about 500 were Uber Eats orders processed by AI agents and only 4 were ride-hailing orders. Although consumers are interested in AI agents placing goods or tracking prices on their behalf, order errors and payment security concerns limit actual use.
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- 1011 Nov, 16:00
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