Live
Shield released
Trending storyWatching
Shield released
1 reports1 outletsyesterdayUpdate
The story so far
AI overview
Shield utilizes OpenAI to assist IT technicians with legacy portal tasks. Its Forge agent navigates systems, allowing technicians to focus on issues requiring human judgment. Shield claims its Forge agent, through the navigation system, helps technicians handle legacy portal tasks, enabling them to focus more on issues requiring human judgment.
AI-written from the reports · Updated 17 hours ago
Latest13 Nov, 16:00
Shield uses OpenAI to help technicians hand over legacy portal work.Coverage timeline
Follow the coverage to see every side of the story.
13 Nov
- OpenAI NewsShield uses OpenAI to help technicians hand over legacy portal work.
Shield utilizes OpenAI to assist IT technicians in handing over legacy portal work, with its Forge intelligent agent navigating the system, allowing technicians to focus on issues requiring manual judgment.
Heat over time
- Now
- 4
- Peak
- 614 Nov, 09:00
- 24h change
- –
02468
Nov,Nov,Nov,Nov,Nov,Nov,
Hover or tap the chart to see each hour; use the arrow keys on a keyboard.