OpenAI and ServiceNow expand collaboration
OpenAI and ServiceNow are introducing more OpenAI models and agents into ServiceNow products, integrating ServiceNow workflows with ChatGPT and Codex. This move aims to make it easier for businesses to use AI to build applications, handle IT service requests, and address security issues. Expanding on the collaboration announced in January, OpenAI's capabilities will be embedded into more aspects of ServiceNow's customer service and internal business operations.
Same story1 other outlet also reported this
How the accounts differ:OpenAI News states the integration is into 'ServiceNow enterprise workflows' while 36Kr mentions 'ServiceNow product workflows'.
- OpenAI News··First
OpenAI and ServiceNow expand collaboration, integrating OpenAI models and agents into enterprise workflows.
- 36Kr · AI··+10 h 51 min·Reading now
OpenAI and ServiceNow expand collaboration
Adds:Adds the integration is 'based on the collaboration announced in January'.
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Source: 36Kr · AI · 36kr.com